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Oct 2008

We Ship On-Time,

Complete, and To

Specification

 

Woodland Blinds is Back to Normal!

Thank you for your understanding during our ordeal with Hurricane Ike. Your

loyalty and concern have helped us through this frustrating time. Ike certainly

took a toll on the Houston area. Our biggest casualty was 17 days without

electrical power at our plant. Others were not so lucky. We are very thankful

that our employees had no catastrophic damage and the plant suffered virtually

no damage..

After this experience, all of us here at Woodland Blinds know that we have the

best customers in the world. We really appreciate that you held orders and

sent them to us when we reopened on September 30, 2008. In addition, you

were patient and understanding as we worked to process your orders and

other requests. Your support has greatly contributed to minimizing what could

have been a major financial blow to Woodland Blinds.

We have been working around the clock to meet your needs and get back to

normal. The good news is that we are now back to manufacturing

your orders in our normal fast shipping times:

Horizontal Blinds and Honeycomb/Cell Shades—3 to 5 business days

Woven Wood Shades—5 to 7 business days

Express Blinds and Shades—2 to 3 business days

All normal channels of communication are open:

• Our fax number is (888) 833-2950.

• New orders and changes to existing orders that are in production can be

faxed, entered in our on-line order entry system or e-mailed to

orders@woodlandblinds.com

• Remake, repair and parts requests can be faxed or e-mailed to

customerservice@woodlandblinds.com.

• Status checks can be faxed or e-mailed to

statuscheck@woodlandblinds.com.

• Our telephone number is (800) 818-0059, customer service is option 2.

Please send your requests in writing by the above channels as much as possible.

We will do our best to answer your requests quickly. You may contact

your sales representative with questions: Becky Rice @ extension 105, Bob

Zwink @ extension 129 and Kaye Stevenson @ extension 139. Thank you for

your support and patience.

              _________________________________________________________________________________________________

 

Commercial Contract Jobs

Are You Missing Out on this Opportunity?

As we all know, 2” Fauxwood Blinds are replacing the mini-blind as the commodity

window covering of choice in homes across America. Did you also

know that many commercial businesses are choosing to go with the more

upscale look of 2” Fauxwood Blinds as well? Low cost, fast delivery times and

the advantage of true custom fitting provide the most value for the dollar. As

a result, commercial customers such as restaurants, resorts, hotels, hospitals,

retirement homes and apartment complexes are choosing to buy 2” custom

blinds. This is especially true when the local building specifications require that

the window coverings be rated as flame retardant.

Is the Commercial Contract Market right for you? There are many factors to

be considered before you know the answer to this question. As a rule, bidding

in the commercial market is highly competitive, with low margins and high

volume. In addition, you must have the financial strength to cover the large

investment needed to supply big orders in a short time-frame. You may be

required to properly read plans and interpret specifications so as to ensure

that the bids are complete and accurate. Timely delivery and installation is

crucial. However, if you are able to handle these requirements, you can open

a new market that allows you to increase sales that are not dependent on the

fluctuating housing market.

All of us here at Woodland Blinds understand that having a supplier that you

can count on will make your venture into the commercial market a success for

all of us. For the past five years, the biggest growth area in our business has

come from the commercial contract market. Any order with 10 or more

blinds/shades that totals more than $1,000 (without the fuel surcharge) may be

eligible for a contract quote discount. Fax your requests to (888) 833-2950. If

you have questions, please call Becky Rice, Sales and Marketing Manager, at

(800) 818-0059, ext 105.

Our commitment to you includes:

• Fast response to quote requests. We treat quote requests with the utmost

priority. Quotes are processed several times a day. Any quote

received by 2:00 PM CST will be sent by the end of the day.

• Lowest possible price. Woodland Blinds has passed cost reductions on to

our customers. With large volume orders, we save labor and freight

costs. This is especially true when the order is in one product line and

one color. Therefore, we discount to our lowest margin.

• Reliable production time. Orders of up to 100 units usually go through

our plant in the normal estimated production time of 3 to 5 business

days. Orders with more than 100 units may take a day or 2 longer. The

general rule of thumb is to process and release orders up to 300 blinds

every other day. Of course, large orders in low-volume colors or products

may require additional time for material delivery.

Here’s what you can do to help us give you the best quote possible:

• Information is key. Give us as much information as possible when requesting

a contract quote price: Estimated order date, type of project,

whether the order will be produced all at one time or in partial orders,

color, special options and features, etc.

• Call us if you have questions. We see commercial contract quotes and

orders every day. Technical and specification information can help land

the job. Let us know when you encounter roadblocks, there may be

something we can do to help.

• Send us the order as early as possible. We need the purchase order in

hand in order to acquire the material that may be needed to complete the

order.

              _________________________________________________________________________________________________________________

Order your Free Solar Clutch Roller

Shade Sample Book Now!!!

We want to send every customer one of our new

Solar Roller Shade Sample Books at no charge. Our

Roller Shades come in 5 of the most popular series

of SheerWeave Fabrics from Phifer, Inc. and are

made with RollEase R Series Hardware Systems.

A select number of colors in each Fabric Series will

be included in our Quick-Ship Program. Our commitment

to you is that the colors in our Quick-Ship

Program will:

• Ship in 3 to 5 business days after the order is

received by noon.

• Keep inventory at sufficient levels with minimal

material delays on normal size orders.

All other colors will be part of our Special Order

Program. Orders in these fabrics may require

longer lead times based on current inventory levels.

However, when the fabric is in stock, these orders

will be manufactured in 3 to 5 business days.

Order your free sample book by completing the

form sent to you in June and faxing this sheet to

Customer Service at (888) 833-2950. Additional

sample books are in stock and available for $25 each.

            _________________________________________________________________________________________________________________

See What’s New at

www.woodlandblinds.com

You can now enter your custom

Honeycomb/Cellular

Shades orders into our shopping

cart. In addition, the

woven wood shade colors are

now updated and current.

We are currently adding the

Solar Clutch Roller shades to

the order entry module. Expected

completion is in October,

2008. Thank you for

your patience.

             ________________________________________________________________________________________________________________

Did You Know?

• Paying your invoice within

15 days of the invoice date

allows you to take a 1-1/2%

early payment discount.

Paying your invoice in this

manner allows us to

discount with our

vendors—leading to

decreased cost, which we

pass on to you.

• Solar Roller Shade Sample

Books are in stock and

available for $25.

• All valances for our custom

horizontal products are

now being attached to the

headrail with a superior

valance magnet system.

This change was effective

with orders entered on

January 28, 2008.

6120 Griggs Road
Houston, Texas 77023

1.713.640.2885 • 1.888.833.2950 fax

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